Cheella – Privacy Policy

1. Introduction

Welcome to Cheella, the specialized e-commerce platform for children’s products in the United Arab Emirates. At Cheella, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, disclose, and protect your information when using our website.

2. Information Collection and Use

A. Personal Information:

Cheella collects and uses personal data to provide our customers with the products and services they need. We collect personal data such as name, address, email address, and phone number. Additionally, we may collect other personal data such as age and gender.

B. Payment Information:

Payment details are securely processed by our payment service providers, and we do not store your payment information.

C. Device and Usage Information:

We may collect information about the device you use to access our website and how you interact with our site.

3. Data Security

Cheella is committed to protecting the security of our customers’ personal data. We employ various security measures to maintain the integrity of your personal data. All personal data is stored on secure servers and can only be accessed by authorized personnel. We also use Secure Socket Layer (SSL) technology to encrypt credit card information.

4. How We Use Your Information

A. Order Processing:

We use your personal information to process and fulfill your orders.

B. Communication:

We may use your contact information to communicate with you regarding your orders, promotional offers, and updates.

C. Improving User Experience:

We analyze data to enhance our website, products, and services for a better user experience.

5. Data Sharing

Cheella will not share your personal data with any third party except when providing our services. We may share your personal data with our affiliates, suppliers, and partners to supply the products and services you request. We may also share your personal data with our external service providers to improve the quality of our services. Additionally, we reserve the right to share your information if we believe it is necessary to cooperate with the law or to protect Cheella’s security, user safety, or property.

6. Cookies

Cookies are small text files that collect information about unidentified individuals on the website. Cookies identify IP addresses, URL page addresses, as well as the date and time of website visits. Cheella may use cookies to store information about customer preferences and record user information about visits and pages viewed. This helps us provide a better experience for our customers when using our site.

7. Cheella Community

Your opinions and reviews about Cheella products may be used in marketing or promotional materials for Cheella, product manufacturers, or distributors. Your comments may also be used by our customer service partners. You have the right to participate in our community without mentioning your name.

8. Privacy Policy and Data Security Updates

Cheella reserves the right to update or modify this privacy policy at any time. Any changes will be published on this page. We encourage our customers to regularly review this policy to stay informed about how we protect the personal data we collect.

9. Contact Us

If you have any questions or comments about this privacy policy, please contact us at [email protected].
This privacy policy is effective.